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About InsureThat

InsureThat is rapidly becoming a competitive force in the consumer insurance market with tens of thousands of policyholders nationwide protected by our products. We want to put our customers at the heart of everything we do, by offering simple, clear and affordable insurance policies from reputable underwriters that consumers can trust.

You can buy online quickly through this website, or pick up the phone to our dedicated and friendly team of knowledgeable advisors, who will be happy to answer any questions you have, or walk you through cover levels to suit your needs, and arrange cover for you immediately.

We want to make choosing and buying insurance simple by offering clear and unbiased advice, and want to take the pain out of making a claim by making it as quick, hassle-free, and efficient as possible. We believe insurance should be simple.

Our aim is to continually add to and improve the products and services we offer, so that we can provide the best products and customer experience in the market, and strive towards being known by consumers as the best company in our industry at what we do.

A Brief Introduction

The company was launched in 2008 by a team of experts from the technology and advertising sectors with a simple objective: to provide customers with comprehensive cover for their home Sky and satellite TV equipment.

We experienced rapid growth and in a move to further improve the cover offered to our policyholders, the company became regulated by the Financial Conduct Authority, and we engaged the leading insurer AXA to underwrite our products. By 2013, our commitment to service excellence led us to increase the size of our network of in-house engineers and trusted partners to repair and replace faulty equipment.

Today we protect more than 30,000 homes and have expanded our product portfolio to include affordable cover for home appliances and entertainment equipment, as well as comprehensive write-off protection for vehicles.

 

FCA Disclosure

Nukula Limited T/A InsureThat is authorised and regulated by the Financial Conduct Authority, FRN: 616475.

FOS Disclosure

It is our intention to provide a high level of service at all times. However if you have reason to make a complaint about our service you should contact Nukula Limited T/A InsureThat at Sterling House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, SY2 6LG. If we are unable to resolve you complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.finanical-ombudsman.org.uk

EU Disclosure

If you have a dispute with this firm that you have purchased a product or service from via this website and you are unable to resolve this dispute by contacting our customer service team, you have the option of submitting your claim via the EU's Online Dispute Resolution (ODR) platform managed by the European Commission. This is available at: www.ec.europa.eu/consumers/odr.